General Terms and Conditions

This page sets out the rules that govern use of the Kings Chance online casino and sportsbook platform. It describes the relationship between us and our users, explains account responsibilities, and summarises how we manage promotions, payments, and disputes. By registering and using our services you agree to these terms, and we ask that you review them periodically as they may change from time to time.

Account responsibilities

You are responsible for keeping your account details accurate and secure. This includes your login credentials, contact information, and payment details. Do not share your account with others and notify us immediately if you suspect unauthorised access. We may suspend or close accounts where we suspect fraud, chargebacks, duplicate accounts, or breaches of these terms. Any winnings paid in error may be reclaimed in accordance with our procedures.

Eligibility requirements

Only individuals who meet local legal gambling age and local law requirements may register. We may refuse registration or restrict access where local rules prohibit play. You must provide true and complete information when registering and during verification. We will request identity and address documents as part of our Know Your Customer checks and before processing withdrawals.

Acceptable platform use

Use of the platform is permitted for lawful, personal gaming activity only. Prohibited activities include collusion, use of bots or automated tools, exploiting software bugs, opening multiple accounts to abuse bonuses, and any activity intended to manipulate game outcomes or the cashier. We reserve the right to investigate suspicious behaviour and to withhold funds pending review.

Sanctions and account action

If we find a breach of these rules we may apply sanctions such as warning messages, reversal of bonus funds, temporary suspension, permanent account closure, or withholding of funds until verification is complete. We will notify you of any action taken and provide an explanation where appropriate.

General bonus and promotion rules

Promotions are subject to specific terms published with each offer in addition to these general rules. Only one promotion may be active on an account at a time unless stated otherwise. Bonuses and free spins carry playthrough and game‑weighting rules and may expire after a stated period. Maximum bet limits while wagering bonus funds apply. We may disqualify players, reclaim bonus balances, or void winnings if we suspect abuse or breach of promotion terms.

Deposits and withdrawals

Available payment methods, minimums, processing times, and any fees are shown in the cashier and may vary by method and jurisdiction. Withdrawals are processed after account verification and security checks. We may impose limits on withdrawals and pay large wins in instalments where permitted by these terms. Attempted chargebacks or use of unauthorised payment methods may result in account closure and loss of funds.

Dispute resolution

If you have a complaint, contact our support team so we can try to resolve it promptly. If an issue cannot be resolved by front‑line support we will escalate to a specialist team for review. Further dispute options and applicable law are set out in your account agreement and any governing terms displayed at registration.

Updates to terms and conditions

We may update these terms from time to time. Material changes will be posted on the site and, where reasonably practicable, notified to active account holders. Continued use of Kings Chance after changes are posted constitutes acceptance of the updated terms. Please check this page regularly to stay informed.